How to Refund NOL Card Balance? A Quick Guide

Nol Card holders in the Emirates can Refund the remaining balance on their cards, either in cash or by transferring it to another card, as part of the services provided by Dubai Government’s Roads and Transport Authority to Nol Card holders, within special procedures and standards.

How to Refund NOL Card Balance

Through the steps listed below, you can Refund the remaining balance on your Nol Card: ^[1]

• Go to the official website of the Roads and Transport Authority in Dubai “from here”.
• Click on “Public Transport” from the main menu of the site.
• Choose Nol Card among the available services.
• Click on “Refund NOL Card Balance” icon in Nol Services tab.

• Add the data required for recovery:
  • Tag ID.
  • Mobile Number.
• Confirm that the user is not a robot.
• Click on “Next” icon.

• Choose the recovery type.
• Ensure that the entered data is correct.
• Click on the “Confirm” option to complete the recovery steps.
• View the text message sent to the user’s phone, which includes the success of submitting the application.
• The customer will be notified of the approval of the refund request within a period of up to 4 business days.

How to Refund NOL Card Balance by App

You can Refund your Nol Card balance via Nol Pay application by following these steps:

• Download Nol pay application via one of the following links:
  • Nol pay application from Google Play: “From here“.
  • Nol pay application from App Store: “From here“.
  • Nol pay application from App Gallery: “From here“.
• Install the application and grant it the necessary permissions.
• Open the application and complete the login process.
• Go to the application services menu.
• Choose “Refund NOL Card Balance” service.
• Enter the required data.
• Review the application data and ensure its accuracy.
• Click on “submit” icon.
• Waiting for the request to be studied and the user to be notified of the result.

Refund NOL Card Balance Link

Nol card holder can retrieve the remaining balance on his card via the Roads and Transport Authority’s website at the following link rta.ae, which requires the card holder to add some data and wait for the application to be studied by the competent authority and notified of the approval of his application.

Conclusion

The Roads and Transport Authority of Dubai Government is interested in providing various services for Nol Card holders, whether electronically or through service outlets and offices, in a way that ensures customer satisfaction and that they obtain the card services they need in the ideal and most appropriate way for the customer.